How To Use ReviewTap Technology

How To Use ReviewTap Technology

Download instructions.pdf

Step 1: Log In
- Begin by logging into your Google My Business account.

Step 2: Ask for Reviews**
- Click on the “ASK FOR REVIEWS” button within your Google My Business account.

Step 3: Copy Link**
- Copy the Google Business Review link provided.

Programming ReviewTap Cards Using NFC Tools App

1. Download the NFC Tools App:
   - Available on both Android and iOS.

2. Write the Review Link to the Card:
   - Open the NFC Tools app and select “Write.”
   - Click “Add Record,” then “Add URL/URI.”
   - Paste your Google Review Link and click “Ok” to write it to the NFC tag.

Scanning Tips:
- For iPhones, the NFC reader is located at the very top center, behind the front-facing camera.
- For Android phones, the NFC reader is located in the center-backside of the phone.
- Ensure your NFC is turned on, located in the settings near Bluetooth and Wi-Fi.

Troubleshooting Common Issues

1. Write Errors:
   - Check the byte size of your link. If it’s over 1,000 bytes, use a URL shortener.
   - Ensure the link doesn’t contain business information or duplicate HTTPS.
   - Try erasing the tag and re-writing the link.

2. Non-responsive Cards:
   - Verify all characters in the link are correct.
   - Try another device or clear your browser cache and cookies if facing browser-related issues.

3. Device Compatibility:
   - Make sure the device supports NFC.
   - Remove any metal or thick phone case that might be interfering with the NFC signal.

Programming Multiple Cards/Stands

- After successfully programming one card or stand, click “write” again to program the next one.
- If uploading a new link, delete the old link and paste the new one before writing.

By following these steps, you can efficiently use ReviewTap technology to gather customer reviews seamlessly. For more detailed troubleshooting and advanced programming techniques, refer to the complete guide.